Responsible Gaming at 99tt — Play Smart, Stay Safe
99tt is committed to providing a safe, fair, and enjoyable environment for every player in Bangladesh. Our responsible gaming tools put you in control of your experience at all times.
Adults Only — 21+ Required: 99tt is strictly for players aged 21 and above. Registration requires age confirmation. If you believe a minor is attempting to access 99tt, please report it to [email protected] immediately.
Our Commitment to Responsible Gaming
At 99tt, we believe that online gaming should always be a source of entertainment — never a source of financial stress, anxiety, or personal harm. We operate on the firm principle that every player on our platform should have full access to tools that help them stay in control of how much they spend, how long they play, and when they need to step away.
Responsible gaming is not just a feature of 99tt — it is a core value embedded in everything we do. From the moment you register your account to every session you play, 99tt actively promotes safe behaviour through real tools, proactive monitoring, and a dedicated support team available around the clock.
99tt will never pressure any player to increase their deposit amount, continue a losing session, or chase their losses. If at any point you feel that your gambling activity is becoming more than just entertainment, we strongly encourage you to use the tools available in this page and reach out to our support team — confidentially and without judgment.
Responsible Gaming Tools Available at 99tt
The following tools are available to all registered 99tt players through your account settings or by contacting [email protected] at any time.
Deposit Limits
Set a daily, weekly, or monthly limit on how much you can deposit into your 99tt account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling period to prevent impulsive changes. Decreasing a limit takes effect immediately.
Session Time Reminders
Activate session time reminders to receive an on-screen notification after you have been playing for a set duration — for example, 30 minutes, 1 hour, or 2 hours. This keeps you aware of how long your session has lasted and gives you a natural moment to pause and reflect.
Cool-Off Period
Request a short-term break from 99tt lasting 24 hours, 48 hours, 1 week, or 1 month. During a cool-off period your account will be temporarily suspended — you will not be able to log in, place bets, or make deposits. The suspension lifts automatically when the period ends.
Self-Exclusion
If you need a longer break or feel you cannot control your gambling, you may request a self-exclusion of 6 months, 1 year, 2 years, or 5 years. During self-exclusion your account is fully closed and cannot be reopened until the exclusion period expires. Contact [email protected] to initiate a self-exclusion at any time.
Account Lock
If you need to stop playing immediately for any reason, you can request an immediate account lock by contacting our support team. An account lock disables all access to your 99tt account within minutes of your request — no waiting period required.
Activity History Review
Log in to your 99tt account at any time to review a complete history of your deposits, withdrawals, bets placed, game sessions, and net results over any selected date range. Keeping track of your activity is one of the most effective responsible gaming habits you can build.
Tips for Playing Safely at 99tt
Following these simple practices can make your 99tt experience healthier and more enjoyable in the long run.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always obvious. Be honest with yourself if you recognise any of the following in your own behaviour:
- Spending more money than you originally planned or can afford on gambling sessions.
- Feeling the need to gamble with larger amounts of money to get the same level of excitement.
- Repeated unsuccessful efforts to control, cut back, or stop gambling.
- Becoming restless or irritable when attempting to reduce or stop gambling activity.
- Gambling as a way to escape problems or relieve feelings of helplessness, guilt, or anxiety.
- Lying to family members or hiding the extent of gambling activity from people close to you.
- Borrowing money, selling possessions, or using funds intended for essential expenses (rent, food, bills) to fund gambling.
If you recognise two or more of these signs in yourself, we strongly recommend using the self-exclusion or cool-off tools available through your 99tt account, and reaching out to our support team for confidential guidance. Acknowledging the issue is the first and most important step.
Quick Self-Assessment
Answering these questions honestly takes under two minutes and may help you identify whether your current relationship with gambling is healthy.
Have you ever gambled with money that was set aside for something else, such as rent, food, or bills?
Do you find yourself thinking about gambling frequently — planning your next session, replaying past games, or calculating potential winnings — even when you are away from the platform?
Has gambling ever caused you to feel guilty, ashamed, or distressed after a session — beyond normal disappointment at losing?
Have you ever tried to win back money you lost by immediately making a new deposit or placing larger bets than usual?
Have you hidden the amount of time or money you spend on gambling from people close to you — such as family members in Dhaka, Chittagong, or elsewhere in Bangladesh?
Protecting Minors — 21+ Policy
99tt operates a strict minimum age policy of 21 years. This is not a recommendation — it is a firm eligibility requirement that applies to every player on the platform. During registration, every applicant must confirm that they are 21 years of age or older. 99tt reserves the right to request age verification documents at any time, and any account found to belong to a person under 21 will be immediately closed and all transactions voided.
If you share a device with younger family members in your household, we strongly recommend enabling parental controls or device-level content filtering on that device to prevent accidental or deliberate access to 99tt. Bangladesh has a growing young population, and 99tt takes its responsibility to keep the platform inaccessible to anyone under 21 with the utmost seriousness.
Need Help? Contact 99tt Support
If you are concerned about your own gambling behaviour or that of someone you care about, our support team is available 24 hours a day, 7 days a week. All responsible gaming conversations are handled with complete confidentiality and without any judgement.
99tt Support Team
Reach us by email — available 24/7, responses within 2 hours during Bangladesh Standard Time (BST, UTC+6) business hours:
When contacting support about a responsible gaming concern, you do not need to provide extensive detail. Simply let us know that you wish to discuss your account activity or request a responsible gaming tool — our team will guide you through the rest.
Play Responsibly — Explore 99tt Safely
Gaming at 99tt is most enjoyable when it stays within healthy limits. Browse our FAQ for quick answers, visit the 99tt Casino for fair-play certified games, or learn more about who we are.