99tt Privacy Policy — Your Data, Protected
This policy explains what personal information 99tt collects, why we collect it, how it is used, and the rights you have over your own data as a player on our platform.
Our Privacy Commitments at a Glance
Five core commitments that define how 99tt handles your personal information.
SSL-Encrypted Storage
All personal and financial data is stored using industry-standard SSL encryption. Your information is never stored in plain text.
No Sale of Personal Data
99tt does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes under any circumstances.
Transparency in Use
We only use your data for the purposes described in this policy. If we need to use it for a new purpose, we will update this policy and notify you.
Right to Correction
You may request that 99tt correct any inaccurate personal information held about you at any time by contacting our support team.
Right to Deletion
Subject to legal retention obligations, you may request deletion of your personal data upon account closure. Requests are processed within 30 days.
1. Introduction
99tt ("we", "us", "our") operates the online casino and sports betting platform available at 99tt.ws. This Privacy Policy sets out how we collect, use, store, share, and protect personal information belonging to players and visitors ("you", "your") who use our platform. This policy applies to all interactions with 99tt, including account registration, deposits, withdrawals, customer support communications, and general platform use.
By registering an account or continuing to use the 99tt platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal information in the manner described herein. If you do not agree to this policy, you must not use the 99tt platform.
2. Information We Collect
Information You Provide Directly
When you register an account, make a deposit, request a withdrawal, or contact our support team, you may provide us with the following categories of personal information:
- Identity information: full name, date of birth, and a copy of a government-issued photo ID (National ID Card, Passport, or Driving Licence) where KYC verification is required.
- Contact information: mobile phone number registered in Bangladesh and, optionally, an email address.
- Financial information: bKash, Nagad, Rocket, or Upay account number; bank account details where bank transfer is used; transaction history on 99tt.
- Support communications: the content of messages you send to 99tt customer support, including any attachments you voluntarily submit.
Information Collected Automatically
When you access and use the 99tt platform, certain technical and behavioural data is collected automatically by our systems. This includes:
- Device and browser information: device type, operating system version, browser type and version, screen resolution, and device language setting.
- Network information: IP address, mobile network operator, and approximate geographic location derived from your IP address.
- Usage data: pages visited, time spent on each page, game sessions initiated, bets placed, navigation paths, and feature interactions within the platform.
- Session data: login timestamps, session duration, logout events, and failed authentication attempts.
Information from Third Parties
In limited circumstances, 99tt may receive information about you from third-party payment processors (such as bKash and Nagad) to confirm transaction completion or detect fraudulent activity. We may also receive identity verification data from KYC service providers where we use such services to comply with anti-money-laundering obligations. 99tt does not purchase marketing lists or acquire personal data from data brokers.
3. How We Use Your Information
99tt uses the personal information we collect for the following purposes:
- Account administration: creating and managing your player account, verifying your identity and age, processing deposits and withdrawals, and providing access to our games and betting markets.
- Customer support: responding to your enquiries, resolving disputes, and following up on complaints or technical issues you have reported.
- Regulatory compliance: conducting KYC and anti-money-laundering checks, fulfilling record-keeping obligations, and responding to lawful requests from competent authorities.
- Fraud prevention and security: detecting, investigating, and preventing fraudulent transactions, bonus abuse, account takeovers, and other forms of platform misuse.
- Platform improvement: analysing usage patterns to improve the performance, reliability, and user experience of the 99tt platform for all players.
- Responsible gaming: monitoring gameplay patterns to identify potential signs of problem gambling and, where appropriate, reaching out to offer responsible gaming tools or information.
We do not use your personal information to make fully automated decisions that have a legal or similarly significant effect on you without a human review step. Where automated systems flag an account for review (for example, a fraud detection alert), a member of the 99tt team reviews the case before any consequential action is taken.
4. Legal Basis for Processing
99tt processes your personal data on the following legal grounds, depending on the nature of the processing activity:
- Contractual necessity: processing required to fulfil our obligations under the player account agreement — including account creation, payment processing, and support provision.
- Legal obligation: processing required to comply with applicable laws, including anti-money-laundering regulations, age verification requirements, and lawful authority requests.
- Legitimate interests: processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
- Consent: where we send you optional promotional communications or use non-essential cookies, we do so only on the basis of your consent, which you may withdraw at any time.
5. Sharing Your Information
99tt does not sell your personal information. We share your data only in the following limited circumstances:
- Payment processors: bKash, Nagad, Rocket, Upay, and banking partners receive only the transaction data necessary to process your deposit or withdrawal. They are contractually prohibited from using this data for their own marketing purposes.
- KYC and identity verification providers: where we use a third-party service to verify your identity documents, that provider receives only the data required for verification and is bound by strict data-processing agreements.
- Legal and regulatory authorities: where required by law, court order, or the request of a competent regulatory authority, 99tt will disclose the minimum personal data necessary to comply with that legal obligation.
- Business transfers: in the event of a merger, acquisition, or sale of all or part of 99tt's business, player data may be transferred to the acquiring entity. We will notify affected players in advance where possible.
In all cases where data is shared with third parties, 99tt requires those parties to handle the data securely, use it only for the specified purpose, and comply with applicable data protection obligations. We do not permit our service providers to use your data for their own independent marketing or commercial activities.
6. Payment Data and KYC Documents
Payment account numbers (such as your bKash or Nagad number) and bank details are used solely for the purpose of processing your financial transactions with 99tt. This information is stored in encrypted form and is accessible only to authorised staff involved in payment processing and fraud prevention. 99tt does not store full card numbers for Visa or Mastercard payments; card data for such transactions is handled entirely by the payment gateway, not by 99tt's servers.
KYC identity documents (such as National ID Card scans or passport copies) are stored securely for the period required by applicable anti-money-laundering regulations. These documents are accessible only to the 99tt compliance team and are not shared with third parties except as required by law or for the purpose of third-party identity verification services engaged by 99tt for KYC compliance.
7. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device by your browser when you visit a website. 99tt uses cookies and similar technologies (such as local storage and session tokens) to enable core platform functionality, maintain your login session, and understand how players use the platform so we can improve it.
Types of Cookies We Use
99tt uses the following categories of cookies:
- Essential cookies: strictly necessary for the platform to function. These include session authentication tokens, security cookies, and login state cookies. These cannot be disabled without breaking core platform functionality.
- Analytics cookies: used to collect anonymised data about how players navigate and use the platform. This data helps us identify performance issues and improve the user experience. Analytics cookies are only set with your consent.
- Preference cookies: used to remember your platform settings, such as your preferred language. These improve your experience on return visits and are only set with your consent.
Managing Cookies
You can control and delete cookies through your browser settings. Instructions for managing cookies are available in your browser's help section. Please note that disabling essential cookies will prevent core platform features — such as staying logged in — from working correctly. Disabling analytics or preference cookies will not affect your ability to use the platform but may reduce the quality of your experience.
8. Data Retention
99tt retains your personal data only for as long as is necessary for the purposes for which it was collected or as required by applicable law. The following general retention periods apply: account data and transaction records are retained for a minimum of 5 years from the date of your last transaction or account closure, whichever is later, in compliance with anti-money-laundering record-keeping requirements. KYC identity documents are retained for the same minimum period. Support communications are retained for 2 years from the date of the last message in a support thread.
After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Anonymised and aggregated data (which cannot identify any individual player) may be retained indefinitely for statistical and platform improvement purposes.
9. Your Rights Over Your Personal Data
As a player on 99tt, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and your registered mobile number for identity verification.
- Right of access: you may request a copy of the personal data 99tt holds about you. We will provide this within 30 days of a verified request.
- Right to rectification: you may request that we correct inaccurate personal data held about you. Requests to update contact details (such as your mobile number) require re-verification.
- Right to erasure: upon account closure, you may request deletion of your personal data subject to our legal retention obligations. Data that we are required by law to retain cannot be deleted before the statutory retention period expires.
- Right to restrict processing: you may request that we limit the use of your personal data in certain circumstances, for example while a dispute or correction request is under review.
- Right to object: you may object to processing based on legitimate interests (such as analytics) at any time. Where processing is based on consent, you may withdraw that consent at any time by contacting support.
We will respond to all verified data rights requests within 30 calendar days. In complex cases we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it. We do not charge a fee for data rights requests unless a request is manifestly unfounded or excessive.
10. Security Measures
99tt implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit between your device and our servers, encrypted storage of sensitive data at rest, strict role-based access controls ensuring that staff can only access the data necessary for their specific function, regular security audits and vulnerability assessments, and multi-factor authentication for internal administrative access.
Despite these measures, no security system is completely impenetrable. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 99tt will notify affected players without undue delay and will take all necessary steps to contain the breach and mitigate its effects. You can help protect your account by choosing a strong, unique password and never sharing your login credentials with anyone.
11. Children's Privacy
99tt is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. Registration requires confirmation that the applicant is 21 years of age or older. If we discover that personal data has been collected from a person under 21, we will immediately close the account, delete the associated personal data, and void any transactions conducted on that account. If you believe a minor has registered on 99tt, please report this to [email protected] immediately so we can investigate and act.
12. Changes to This Privacy Policy
99tt may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will publish the updated policy on this page with a revised "Last updated" date and, where the changes are significant, provide direct notice to players via their registered mobile number or account notification.
Your continued use of the 99tt platform after a revised policy is published constitutes your acceptance of the changes. If you do not agree to the revised policy, you should stop using the platform and request account closure by contacting [email protected]. We encourage you to review this page periodically to stay informed about how 99tt protects your privacy.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 99tt handles your personal data, please contact our support team. We take all privacy enquiries seriously and will respond promptly.
Email: [email protected] (plain text only — not a clickable link). Our support team operates 24 hours a day, 7 days a week. For data rights requests specifically, please include "Data Rights Request" in your message subject and your registered mobile number for identity verification purposes.
Know Your Rights — Explore 99tt
Read our About Us page to learn more about the 99tt platform, visit our FAQ for quick answers, or explore our Responsible Gaming resources.